Wednesday, 18 July 2018

Microsoft patch their problem Windows Updates

It looks like Microsoft have patched their faulty July Windows Updates and the update will be rolling out to servers shortly.

We are testing the patches on our test Alpha Tracker servers and will publish more info here when we have it.

Tuesday, 17 July 2018

More info about the problematic Windows Updates from last week

We blogged last week about the July Windows Updates causing havoc to servers around the world.

More information has emerged about the impact of the updates, including the issues being caused to IIS and SQL Server, the bedrock of most web-based systems.

In particular, for Alpha Tracker asbestos software users, you may find that servers which have had the updates applied do not allow you to log in or may only run for a few minutes before having an issue.  The solution is to get the Windows Updates uninstalled for now and tell the server not to install them again.  Our support desk can give you more specific information if you need it.

Microsoft is working on a solution and you can read more information here: https://support.microsoft.com/en-nz/help/4338815/windows-81-update-kb4338815



Monday, 16 July 2018

Another London council changes system to Alpha Tracker

We've just received notification of another Alpha Tracker asbestos software order.

In this case, the order has come from a large London council after deciding to swap their system to Alpha Tracker.

We'll post more information when the council goes live and we've moved all of their in-house asbestos surveying team over to their new software.

I thought summer was going to be quiet!!

Thursday, 12 July 2018

Windows Updates causing havoc this week

Automatically applied Windows Updates from Microsoft have caused problems across the globe this week, and some Alpha Tracker users have also been affected.

Two security patches from Microsoft were released this week and have been automatically applied to many servers.  Once installed, the web server software which powers asbestos software Alpha Tracker either won't restart or will restart but then fail after a short time in use.

Our support desk became aware of the issue yesterday morning and quickly established that the Windows Updates were the root cause of the issue.  We are resolving the issue as it arises and contacting IT support companies who service our clients' systems so that everyone is aware of the problem and how to fix it.

We are sorry that these updates from Microsoft have caused issues for our clients.  Generally speaking, these server updates from Microsoft are a really good thing (providing security and performance improvements, generally) but occasionally they do go wrong.  Hopefully we won't have another occurrence like this in a long time!

Monday, 9 July 2018

Another NATA endorsed asbestos laboratory is switching to Alpha Tracker

Our order line is as hot as the weather!


Another National Association of Testing Authority (NATA) endorsed Australian asbestos laboratory has placed an order for asbestos software Alpha Tracker.

The lab, with headquarters in Victoria, will be switching to Alpha Tracker later this summer.

Watch this space for more info!


Friday, 6 July 2018

Specialist asbestos consultancy TACsurveys chooses asbestos software Alpha Tracker

UK Midlands-based asbestos & legionella specialist TACsurveys have chosen asbestos software Alpha Tracker to run their operation.



TACsurvey's asbestos specialists identify and provide their clients with recommendations for the suitable management of any asbestos containing materials

the TACsurveys excellent, modern web site

TACsurveys specialise in all areas of HSG264-compliant asbestos surveying, asbestos management and ACOP L8 legionella risk assessments. All of their surveyors have a minimum of BOHS P402 and are regularly audited using strict in-house management systems.

You can contact via email info@tacsurveys.co.uk or on 01332 974665.

Thursday, 5 July 2018

Eastland Envirocheck choose Alpha Tracker to deliver their asbestos services

We're really pleased to announce that another environmental consultancy - Eastland Envirocheck - has chosen asbestos software Alpha Tracker to deliver their professional asbestos services.




Eastland Envirocheck, based in Gisborne, New Zealand will be using Alpha Tracker to deliver their full range of asbestos services to clients alongside their other environmental services including Methamphetamine testing for all types of property.

For more information about Eastland's services, contact info@eastlandenvirocheck.co.nz

Can we help your asbestos business to increase efficiency and reduce administration?  Do get in touch (UK or New Zealand/Australia)