Friday, 14 September 2012

First support video posted on YouTube

We've previously posted support videos on our own web site here: http://start-software.com/support/help-videos/

For most clients, this has worked fine but some (especially those with iPads) have struggled to get the videos to play.  One such client had a problem this week and needed us to show him how to restart Mobile Data Studio (Tracker Mobile) if surveyors were struggling to send their data in.

YouTube turned out to be the solution!  Uploading the video to YouTube put it into a format which his iPad was happy to display... problem solved!

If you would like to see a support video relating to any of our software packages, contact the office (support@start-software.co.uk) and we'll upload a video to YouTube for you.

Every suggestion made will get you a box of chocolates so get suggesting!



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