Wednesday, 17 December 2014

Start Software Support Stats - November 2014

The Start Software support desk (0845 612 2402) has had another difficult month but has managed to improve on October's disappointing stats (see http://robinbennett.blogspot.co.uk/2014/11/support-stats-for-october-2014.html).

Last month we solved 95% of high priority issues on time and 88% of all queries logged. Altogether, we took just under 500 calls from customers needing help or asking questions.

Start Software support statistics for November 2014

No comments:

Post a Comment