Friday, 23 December 2016

Alpha Tracker performance patch available

We have released a performance patch for Alpha Tracker systems.

You can download and apply the update (known as SVN2203) via the Setup|System|Software Updates screen.  Customers with document folders containing large number of files will notice the biggest improvement in performance.

This patch is also part of the upcoming Release 24 of asbestos software Alpha Tracker.

Alpha Tracker asbestos software manuals updated

Kim has been busy updating our Alpha Tracker asbestos software manual set - the User Guide, Technical Guide and Client Portal Guide.



You'll find the updated documents on our website, here: http://www.start-software.com/support/manuals/alpha-tracker/

Monday, 19 December 2016

Alpha Tracker Release 23 YouTube summary video available

I've just posted a YouTube video summarising Release 23 of asbestos software Alpha Tracker.



It's only 3 minutes long so please do watch it if you can so you know whether you should be updating to the latest release in your asbestos consultancy business.

We've started Release 24 (spring 2017) so do get in touch with ideas for features you'd like to see in the next update.

Saturday, 17 December 2016

We're donating to Mesothelioma UK this Christmas

This year we have decided to donate to Mesothelioma UK instead of sending Christmas presents to our clients.

As you know, we specialise in asbestos software and Mesothelioma UK do incredible work to support those suffering from asbestos-related diseases.  There is a particularly personal connection for us this year as one of Robin’s friends and neighbours has been diagnosed with this terrible disease and is bravely fighting it as best he can.

We hope you’ll support our decision to make a charitable donation this year and wish you and your friends, families and colleagues a very special Christmas and a happy & healthy New Year. 


Another two asbestos consultancies switch to Alpha Tracker

We've had a really busy week with another UK asbestos consultancy - Qualsurv - and a New Zealand environmental business - Major Consulting Group - both receiving their Alpha Tracker asbestos software training.

We still have some availability for installations in late February and early March so do get in touch if we can help your asbestos business to reduce admin, increase efficiency and improve productivity.

Contact us via our UK website or Australian/New Zealand team.

Friday, 9 December 2016

Asbestos software Alpha Tracker Release 23 now ready

Our winter 2016 update to asbestos software Alpha Tracker is now ready and available for download. This version is known as Release 23 and is the update to our autumn 2016 release, Release 22.

This update has 70 updates, new features and performance updates together with the framework for a new hazardous materials section.

Keep an eye on this blog and our websites (UK and Australia/New Zealand) for the updated release notes and video next week.

Monday, 5 December 2016

Leicester City Council switch to Alpha Tracker

Another week, another new asbestos consultancy client goes live with Alpha Tracker!

Leicester City Council's well-respected asbestos surveyors have been trained to use Alpha Tracker and site asbestos data capture system Tracker Mobile.

Here are some of Kim's photos from the training day:






Friday, 2 December 2016

Robin's webinar for Alpha Software "Developing Reliable Mobile Data Collection for Field Teams"

I had great fun presenting a webinar on Wednesday for Alpha Software giving the benefit of our decade of experience creating field data collection apps.

If you missed the webinar and want to watch the recording yourself, here it is!



If we can help you with mobile site data collection systems, do get in touch.

Thursday, 1 December 2016

Support stats are in for November 2016

In our busiest month on the Start Software Support Desk for 6 months, the team performed well and resolved nearly 90% of the 533 calls taken on time.

Jack on the support desk looking forward to Christmas!
Hopefully December will be a little quieter and the team can have a well-deserved break!


Great interest in Alpha Tracker from Australian and New Zealand asbestos consultancies

Judy & Leanne have just finished contacting all of the leads from the International Asbestos Awareness and Management Conference held this year in Adelaide.

There was great interest in asbestos software Alpha Tracker and we already have firm orders from consultancies switching across to our software platform to reduce their administration and increase productivity and quality.

Here are some photos capturing moments at the event: