Wednesday, 25 October 2017

Recent Windows & Office updates are causing issues for some Alpha Tracker users

If you're noticing unexpected behaviour in our asbestos software, Alpha Tracker, do get in touch with our support team.

Recent Windows and Office updates from Microsoft have caused our users to notice:

- Excel upload and downloads not working
- asbestos reports not automatically converting to PDF (or not producing at all).

Microsoft has acknowledged that their recent updates applied to servers have caused the problems and are working on fixes.  In the meantime, we have workarounds to help you continue to work normally and our support desk can talk you through them.

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