Monday, 4 November 2019

Support desk performance in October 2019

Looks like our Start Software support desk had another busy month in October taking 728 calls in total.

92% of high priority calls were solved within our 2 hour target time.  

Nearly 85% of all calls were solved within the timeframe set by the caller.

If we can help you to solve a problem or answer a question about our asbestos software Alpha Tracker or any other system, get in touch and let us know!

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