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About Start Software
Start Software is an award-winning developer and leading publisher of asbestos software, systems for the legal services industry and more.
Want to know more about asbestos software Alpha Tracker? Alpha Tracker is the most used asbestos software in the UK, Australia & New Zealand with more than 60m items of asbestos data stored.
Our legal services software Alpha Legal helps will writers, accountants, solicitors, IFAs and estate agents to communicate securely with clients. Read about developments here on the blog.
Or need help with Alpha Anywhere or Alpha Transform projects or software development? You'll find useful info here.
There's an update to our Alpha Tracker Mobile app in the Google & Apple app stores
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Jack has published an update to our Alpha Tracker Mobile app into the Google & Apple app stores.
Alpha Tracker Mobile in the app stores |
The new version has several useability improvements for users of our Forms and Water Hygiene features, including:
- better display of the section name (for forms broken into multiple sections)
- improved display of the project/job, site and type of form
- the section/question is always displayed when responding to Water Hygiene questions.
Two more asbestos consultancies are switching to Alpha Tracker
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Watch the recording of our Forms webinar with Robin, Dan & Jack
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Watch the recording of the latest Alpha Tracker Tips & Tricks Webinar to help you get the most out of your system.
Webinar #11 is now available to watch online |
Robin, Dan & Jack explain how the new Forms feature works within Alpha Tracker. You can design your own data capture forms for literally anything... risk assessments, mileage claims, accident reports, vehicle checklists... literally anything you want your site staff to complete whilst out and about.
Follow us at blog.start-software.com to make sure you don't miss the latest Alpha Tracker news and register for upcoming webinars here: https://alpha-tracker.co.uk/webinars.
Support tickets up 5% in March - but performance still good with 90% of calls being resolved within target time
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Change coming soon for Alpha Legal subscribers using the Legacy software from CTT Group
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If you are an Alpha Legal subscriber who also uses the Legacy software from CTT Group, you will have received an email from CTT explaining an upcoming improvement to the service being provided.
A change is coming in May! |
Instead of requiring two subscriptions, one to Alpha Legal and another to CTT, from 1 May 2024 you will only need a Legacy subscription. Your Alpha Legal direct debit will be cancelled and, instead, your Legacy subscription will be increased by the same amount so that you don't need to make two payments each month.
At the same time, any unused Alpha Legal credits will be transferred to the equivalent number of Legacy credits (or higher) so that you can still request ID from Legacy without needing to buy credits within your Alpha Legal subscription.
Finally, you will also notice that the Alpha Legal service for Legacy software users will be rebranded as Legacy Portal. This change reflects the new Legacy Portal app and the close connection between our two companies.
Don't worry, there will no interruption in service. Our two companies are working closely together to make the transition seamless for you.
If you are concerned, or have any questions, you can contact CTT Group's partnership team via partnershipteam@ctt-group.co.uk. You can also call the Alpha Legal Help Desk on 0333 301 1010 or email help@alphalegal.co.uk.
Are you sending data to ATaC/NORAC for their annual asbestos report? We can help
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AIC Data Extract report is now available |
Contact Jack if you want the report added to your system via 0333 301 1010 or support@start-software.com.